Caution: Testing Only
Before sending email to your live users your email must be properly configured to follow best practice. This will include setting up admin configs like SPF, DKIM and DMARC DNS Records. And it may involve other custom configurations for your use case such as the use of dedicated IPs. These should have been discussed during the onboarding process.
If you need more information or help please contact your account manager or submit a support ticket. If you are not a customer please request a demo.
Before you can use the Email messaging channel, you must first register your Email with the platform.
If you have permissions then you can do this via the Admin menu at the top right of the screen, then select EMAIL ADDRESSES
This page will show the current email addresses registered with the system.
Next click on the Create Email option in the left menu.
This will bring us to a new page where we can register our email.
1. The email address that will be used to send the emails from.
2. The name that will appear on those emails
3. The save button, so you can save this email address and use it in campaigns
After saving an email, you will receive a verification email:
Click the verification link to activate the email address you have saved so that it can be used when sending email.
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