Enable the Webhook Channel
The Webhooks channel is required in order to enable SMS. If you are not familiar with this channel Check the Webhooks - Quick Start Guide. Secondly you will need an account, credentials and API documentation for the service you want to send SMS with. You can build your SMS channel using a webhook template, mapped to an SMS providers API. In the next section we detail sample SMS channels built using different providers.
Create an SMS Channel template for an SMS Provider
We have documented some sample SMS providers that have been integrated with the xtremepush platform, click on a provider for more info on how to setup an SMS channel:
If you want to use another provider you can simply build a channel template based on that provider API for sending messages similar to examples above. If you need help integrated with your service provider or do not have an SMS vendor and need pricing please contact your account manager.
To test SMS create your campaign the way that you normally would. Select the webhook channel and on the webhook channel page pick your SMS template:
You can target test user(s). For example for an SMS channel like below:
You can target your own mobile based on a segment that targets your user if or your mobile_number attribute. Details on how to upload test users with the necessary attributes and target them can be found in:
Run a test and you should receive your test message on your mobile device. If you have an errors troubleshoot them as described in the webhook guide. Your SMS channel can be added as a complimentary channel to a campaign that also includes a notification or another comms channel. One common use case is to use the SMS channel as a fallback channel for users who have not opted-in to other notifications. The SMS channel can be trigged just like other channels one use case for this is basket or other drop-off recovery type campaigns.